Provide a variety of high-quality services.

1. Guangning Cable Co., Ltd. provides various high-quality services before, during, and after the sale of products, striving to satisfy customers.

2. During the user's selection phase, the company is willing to provide various technical consultations and promptly provide technical information about the products.

3. During the selection phase, the company welcomes users to conduct on-site inspections at the company. The company will provide all necessary conveniences, as well as various materials and answer all technical inquiries from users.

4. After signing the contract, the company welcomes users to send personnel to the company for supervision. The company actively cooperates with the personnel sent by the users and provides convenience in work and life. Regarding the opinions on cable manufacturing quality raised by the personnel sent by the users, the company will make timely improvements in accordance with the contract requirements signed by both parties.

5. For products ordered for important projects, the company will notify the user to send personnel to participate in the inspection together before the factory inspection. The company will provide convenience in work and life for the personnel sent by the user.

6. The company can provide various special lengths of cables required by users.

7. Before shipping the product, the company will notify the user and provide them with the product quality assurance certificate and goods delivery note as stipulated in the contract.

8. During delivery, the company will utilize truck or railway transportation, with specially-assigned personnel accompanying the shipment until it is received by the user. The supplier bears full responsibility for ensuring that the cables are not damaged during transportation.

9. If, due to transportation reasons, the packaging tray or cables are damaged upon delivery to the user, the company will promptly dispatch personnel to address the issue until the user is satisfied.

10. When the cables are sent to the users, the company will send personnel to participate in the joint acceptance inspection.

11. If, during on-site inspection and installation, cable issues are discovered to be caused by the company's responsibility, the company guarantees a response within 2 hours upon receiving notification. If personnel are required to handle the issue, the company shall immediately dispatch them to arrive at the scene within 20 hours for service. If the cable quality issue is indeed due to manufacturing defects on the part of the company and the cable cannot be used further, the company is responsible for "guaranteed repair", "guaranteed replacement", "guaranteed return", and "guaranteed compensation for losses".

12. If a dispute over quality arises and it is difficult to determine, an authoritative institution must conduct an inspection. If the inspection results determine non-conformity, the company will bear all direct losses and expenses incurred, including sampling fees, transportation fees, handling fees, and inspection fees.

13. Under normal working conditions and usage, the warranty period for cable quality is one year, and the service life of the cable is over 30 years. If any quality issues occur with the cable within three years and are indeed due to manufacturing defects, the company will be responsible for resolving them to the end.

14. During the construction process, the user requires the company's cooperation, and the company shall immediately dispatch technical personnel to the site for coordination and service.